Finnish-speaking Customer Service Specialist (Search Engine)

We're proud to support a global leader in the BPO industry as they expand their Finnish-speaking Customer Service team for one of the world’s most iconic technology brands – the largest search engine globally.

Join an international team and play a key role in delivering exceptional customer experiences. As a Customer Support Specialist, you will assist users with inquiries related to product features, troubleshooting, e-commerce, software, hardware, and connectivity.

• Provide customer support through phone, email, chat, social media, and messaging platforms
• Handle pre-sales inquiries, general questions, and technical support requests
• Maintain a consistent and professional tone across all communication channels
• Escalate complex cases to specialized teams when needed
• Collaborate with technical teams to ensure efficient resolution of support tickets
• Manage your individual ticket queue and adhere to...