Job Description
Mercier Consultancy MD is seeking a Finnish Speaking Support Specialist to join our dynamic team in Sofia, Bulgaria! This exciting opportunity includes paid relocation, allowing you to advance your career while enjoying life in a vibrant city. You will be responsible for delivering exceptional support to Finnish‑speaking customers, ensuring their inquiries are resolved promptly and professionally.
Your Role
As a Finnish Speaking Support Specialist, you will provide high‑quality customer service across multiple communication channels. Your language skills and commitment to customer satisfaction will help strengthen relationships with our Finnish clients and enhance their overall experience.
Key Responsibilities
- Respond to customer queries in Finnish via phone, email, and chat efficiently and courteously
- Assist customers by providing accurate information and resolving issues promptly
- Maintain detailed records of customer...
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