Job Description
SD Solutions is seeking a talented Technical Support Engineer for a fintech unicorn. Ideal candidates will have over 5 years in Technical Support, particularly in FinTech or SaaS environments, with excellent problem-solving and communication skills.
Responsibilities include resolving complex technical issues, managing customer escalations, and maintaining internal documentation. Join a dynamic team and help drive systemic improvements in our support workflows.
The position is remote or hybrid, adaptable to different time zones.
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