First Party Collector

Job Mission

As a First Party Collector, you will be part of our global finance team, supporting collection activities for customers in the United States and Canada. Your mission is to ensure timely recovery of outstanding receivables, maintain accurate records, and foster strong customer relationships to support PPG’s financial performance. This role is based in Rubí, Spain, and follows an onsite model. Working hours align with the North American market, from 14:00 to 23:00 CET, Monday through Friday.

Key Responsibilities

• Review open accounts and initiate collection efforts
• Conduct outbound calls and emails to recover overdue payments
• Meet monthly call and notation targets
• Process payments and update records accurately
• Maintain organized and up-to-date collection files
• Follow up on payment arrangements using the treatment schedule
• Build and maintain positive relationships with customers ...