Job Description
About the Role
You will be responsible for planning, coordinating, and ensuring smooth fulfilment of daily B2B transport operations. Your goal is to match customer demand with the right supply channels (drivers, fleet, vendors), ensure on‑time trip completion, and support ongoing service excellence.
Key Responsibilities- Plan and schedule daily B2B transport trips based on customer bookings.
- Assign trips to employed drivers, rental fleet, and external vendors to ensure service levels and cost efficiency.
- Monitor live operations, resolve issues quickly, and ensure all trips are fulfilled on time.
- Serve as the main contact for drivers — manage job allocation, address field issues, and build strong driver engagement.
- Coordinate with Customer Success, Sales, Fleet, Vendors, and Data teams for booking updates, capacity planning, and performance tracking.
- Support monthly planning cycles (S&OP), forecast supply ...
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