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Floor Lead, Customer Relationship, Granite

📍 Altisource • Bengaluru, Karnataka, India • Posted June 25, 2026

Full-time Posted June 25, 2026
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Job Description

Job Description

Oversee and manage a team of associates to help deliver on the following objectives:

  • Manage the recruiting, expediting and Quality Control (QC) queues to ensure SLA adherence.
  • Monitor team’s performance metrics, utilize data-driven insights to optimize operational efficiency, enhance inspection quality, and minimize turnaround times.
  • Collaborate with cross-functional teams across locations to address any issues or challenges during the inspection process.
  • Communicate effectively with internal and external clients to ensure the efficient flow of work in the inspection department.
  • Act as the subject matter expert and communication bridge between staff members and customers as needed.
  • Monitor daily production reports to ensure team's performance to meet both Production and Quality targets.
  • Provide leadership and guidance to the inspection team, fostering a positive and productive work environment...

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