Job Description
Role Description
Business Performance
- Analyze monthly F&B Profit & Loss statements and month-end reports, identifying variances against budget and business plan objectives.
- Collaborate with the Finance Department in preparing and managing the F&B budget, financial forecasts, and operational expenditure.
- Participate in management meetings to review departmental performance, achieve business objectives, and contribute to the annual F&B business plan.
- Analyze guest feedback, loyalty program reports, customer satisfaction surveys, and operational performance metrics. Develop and implement action plans to improve guest experience and operational efficiency.
- Ensure all F&B outlets maximize revenue and profitability while controlling costs and maintaining budgetary targets.
- Monitor key performance indicators including food cost, beverage cost, labor cost, average check value, outlet profitability, and guest sati...
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