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Ford Service Advisor

📍 Alliance HR&I • Sarnia, Ontario, Canada • Posted March 21, 2026

Full-time Posted March 21, 2026
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Job Description

Automotive Service Advisor


We are seeking a professional and customer-focused Service Advisor to join our dealership service department. The successful candidate will act as the primary point of contact between customers and the service team, ensuring a smooth and efficient service experience from vehicle drop-off to delivery.

Key Responsibilities

  • Greet customers and assess vehicle service needs
  • Prepare repair orders and clearly explain recommended services
  • Communicate between technicians and customers regarding vehicle status and required repairs
  • Provide accurate estimates for repairs and maintenance services
  • Schedule service appointments and manage workflow in the service department
  • Ensure customer concerns are documented and addressed properly
  • Maintain regular communication with customers regarding service progress
  • Deliver exceptional customer service and build long-term c...

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