Fragrance Experience Manager

The Fragrance Experience Manager drives retail excellence across a portfolio of luxury fragrance and make‑up brands within an assigned territory. As L’Oréal Luxe's primary olfactory and artistry education expert , the role holder elevates the in-store client experience and builds sustained Beauty Advisor capability—operating with autonomy and luxury sensibility befitting a senior field representative. This is a dual-skilled position structured around a 70% fragrance / 30% make‑up split .

Key Responsibilities

Fragrance Education & Client Experience (~70%)

1. Olfactory Education & Training Delivery

• Design and deliver fragrance education programmes covering olfactory fundamentals (fragrance families, accords, raw materials, top/heart/base notes), brand heritage, and consultation techniques
• Conduct in-store coaching sessions, masterclasses, and sensory workshops to build olfactory conf...