Full-time Posted June 14, 2026
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Job Description

The Fraud Ops Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to develop fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balanace methodology.
**Responsibilities**:
- Manage a team, the budget and planning
- Analyze fraud trends, conduct investigative research into fraud behavior and losses to determine the nature of fraud patterns
- Manage department projects/ processes, including data sampling, modeling design, modeling development, validation, and implementation
- Lead modeling and analytical projects through completion
- Evaluate subordinates' performance and make recommendations for pay increases, hiring, terminations and other personnel actions

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