Job Description
Business Unit Mission:
M3 is managing thousands of online interviews in a year and has developed QualStage in response to increasing market demands for remote qualitative research approaches. This solution is easy-to-use, secure, and replicated our high-quality in-person research experiences. We also support our clients with other platforms as well.
As the business continues to grow, we are looking for a Qualitative Interview Host to assist the Market Research Project Management team with the day-to-day call management of market research studies to ensure assigned projects successfully complete on time, while meeting and exceeding client expectations.
Essential Duties and Responsibilities:
Including, but not limited to the following:
- Be a point of contact for technical platform issues for both internal and external users
- Assess technical support level of user to provide appr...
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