Job Description
Role Details
Type of Support: Chat and email
Contract Duration: 6 months contract
Training Schedule: Open to shifting schedules (subject to business requirements)
Work Schedule: Open to shifting schedules (subject to business requirements)
Work Type and Location: Hybrid, Metro Manila
Expected Start Date: June 18, 2026
About Us
Crescendo represents peak CX performance in the AI era. We combine world‑class outsourcing expertise with innovative technology to set a new standard in CX and operations.
The Role
We’re looking for French–English bilingual Customer Support Specialists to support customers using a thoughtfully designed, screen‑free audio product for kids. This role is ideal for support professionals who enjoy helping families, solving product and order‑related questions, and delivering warm, human support across digital channels.
You’ll work closely with a customer‑focused team, su...
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