French-Speaking Customer Service Representative (Remote)

French-Speaking Customer Service Representative (Remote)

Location: Remote (Candidates must be based in Braga or within a 50 km radius of Braga, Portugal)

Employment Type: Full-time

About the Role

We are looking for a motivated and customer-focused French-Speaking Customer Service Representative to join our growing team. In this role, you will be the first point of contact for customers, providing exceptional support and ensuring a positive customer experience across various communication channels.

This is a remote position; however, applicants must reside in Braga or within 50 km of Braga to meet operational requirements.

Key Responsibilities

• Provide professional customer support via phone, email, and chat in French.
• Handle customer inquiries, complaints, and requests efficiently and empathetically.
• Resolve issues while maintaining a high level of customer satisfaction.
• Accurately document...