Job Description
To manage front desk operations and provide administrative coordination support, ensuring smooth day-to-day operations, high service standards, effective visitor management, facility upkeep, and coordination with internal stakeholders.
Key Responsibilities
Reception & Visitor Management
- Serve as the first point of contact for visitors, guests, vendors, and officials.
- Maintain visitor records and coordinate visitor access with Security.
- Ensure professional appearance and upkeep of the reception area.
- Receive, screen, and route incoming telephone calls.
Correspondence & Record Management
- Receive, record, and dispatch official correspondence, courier items, and departmental mail.
- Maintain departmental files, records, registers, and administrative documentation.
- Update and maintain branch and service center address records and other assigned databases.
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