Front Desk Representative at Campus Living

Elevate your customer service skills as a Front Desk Representative with Campus Living Centres. This role focuses on student and guest inquiries, ensuring satisfaction and operational support every day.
As a Residence Services Representative, you will engage directly with students and guests, addressing inquiries and service requests effectively. A commitment to high customer service standards is essential, as you'll handle front desk operations and maintain a welcoming environment. You will also utilize proprietary software, manage financial transactions, and ensure privacy and safety protocols are followed.
Key Responsibilities:
• Respond to inquiries in person, by phone, and via email
• Process payments and review financial accounts accurately
• Maintain video surveillance and monitor security systems
• Ensure the front desk area is organized and presentable
• Update room status collaboratively with housekeeping staff
Requirements:
• High School Diploma; p...