Job Description

Front Office Agent / Receptionist
Blue Sand Boutique Hotel – Folegandros
The hotel operates from May until end of October
Tasks & Responsibilities:
Handle incoming reservation inquiries via phone, email, and online platforms
Handle check-in and check-out procedures
Welcoming and escorting guests to their rooms
Promote property’s services, handles guest needs and requests
Collaborate with other departments to ensure the guest's specific requests and preferences are met
Handle guest complaints and resolve issues to ensure guest satisfaction
Present bill to guest prior departure & handle room charges and payments
Run daily reports 
Απαραίτητα Προσόντα:
Qualifications:
2+ years experience in similar position in a 4* or luxury/boutique hotel
Proficient in hotel property management systems and reservation software (e.g. Webhotelier, Extranets, Pylon)
Ex...
            

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