Front Office Manager

We are seeking a professional and customer-focused Front Office Manager to oversee daily front desk operations and ensure excellent guest/customer service. The ideal candidate will manage front office staff, coordinate administrative tasks, handle customer inquiries, and maintain a welcoming and efficient environment.

• Supervise and manage front office staff, including receptionists and guest service personnel.
• Ensure smooth day-to-day front desk operations.
• Greet and assist guests, clients, or visitors professionally.
• Handle customer complaints, requests, and escalations efficiently.
• Manage room bookings, reservations, appointments, or check-in/check-out procedures (if applicable).
• Maintain accurate records, reports, and office documentation.
• Coordinate with housekeeping, maintenance, sales, or other departments as needed.
• Monitor st...