Job Description
Location: Bugis / Orchard
⏰ Shift Hours: 7:00 AM – 4:00 PM / 3:00 PM – 11:00 PM / 10:00 PM – 7:30 AM (rotating shifts)
Benefits: Annual Leave, Variable Bonus, 13th-Month Bonus
- Welcome guests with warmth and professionalism during check-in and throughout their stay
- Manage front desk operations, including check-ins, check-outs, and reservations
- Respond to guest enquiries and feedback promptly, ensuring a smooth and pleasant experience
- Maintain and update guest records accurately in the system
- Liaise with internal departments to ensure all guest needs are addressed efficiently
- Promote hotel amenities and services to enhance guest satisfaction and encourage repeat visits
- Prior experience in front office, guest services, or hospitality roles preferred
- Strong communication and interperso...
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