Front Office Team Leader

Our mission at Ibis Cambridge Central Station is to create memorable moments for our guests, by connecting hearts from arrival to farewell. If you have a passion for hospitality and love making people feel welcome, we want YOU to be part of our Team!

What will you be doing as a Front Office Team Leader?

Provide guidance and support to the Reception team, helping them to achieve their potential and accomplish overall departmental objectives.

Assist in effectively running the front office operations with a hands-on approach.

Help guests and create positive experiences.

Are confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.

Maintain strong working relationships and communicate with all departments.

Perform any other duties as directed by the Front Office Management

Wha...