Frontline Client Service at ICBC Kelowna

Step up with ICBC as a Client Service Representative in Kelowna, British Columbia, and play a crucial role in public service. This resident position demands accuracy and customer engagement in licensing and identification services.
In this impactful frontline position, you are essential for customer support at ICBC. If you thrive in a busy environment and enjoy making a difference, this role will allow you to process various applications and transactions while upholding safety and legal standards. Engaging with customers will be a core aspect of your job.
Key Responsibilities:
• Process driver’s license and identification applications
• Confirm eligibility through comprehensive documentation checks
• Administer required testing according to guidelines
• Clarify licensing policies to customers
• Resolve challenging customer questions respectfully
Requirements:
• History of accurate cash handling
• Proficient data entry skills under pressure
• Ability to ...