Job Description
A leading consulting firm is seeking a 1st Line Service Desk Engineer to join their vibrant team in Cape Town. The successful candidate will be the first point of contact for customers, handling service desk inquiries and ensuring customer satisfaction. Key responsibilities include troubleshooting technical issues, supporting VoIP and WiFi solutions, and onboarding new clients. Ideal applicants will have a strong IT support background and excellent communication skills. This is an excellent opportunity for those looking to advance their careers in a fast-paced environment.
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