General Manager

About the Role

We are seeking an experienced General Manager to oversee local Social Housing Repairs & Maintenance contracts, ensuring the business operates on sound operational and commercial principles. This pivotal role will drive a high-performing culture, foster professional client relationships, and embed a customer-focused ethos across the team. You will provide clear leadership, mentoring, and motivation to the branch team, setting strategic targets and objectives and leading by example. Key responsibilities include developing sustainable client and stakeholder relationships, ensuring exceptional customer engagement, and maintaining compliance with health and safety regulations. You will manage performance against P&L targets, monitor KPIs, and uphold governance and risk management processes. Proficiency in business systems such as MCM, MSP, Dashboards, Workday, and compliance plans is essential. You will also embed company values and procedures through...