Genesys Cloud - Software Engineer

Genesys Cloud Software Engineer | International Projects

At Vortech PCI Group, we are looking for an experienced Genesys Cloud Software Engineer to join our team and work on international projects within modern and collaborative environments.

This role focuses on designing, developing, and integrating solutions within a cloud contact center platform, with strong involvement in Genesys Cloud and omnichannel integrations .

Your role

You will be part of an international engineering team, collaborating with Product Owners, architects, and business stakeholders to deliver scalable and efficient contact center solutions.

Your main responsibilities will include:

• Develop and maintain customer experience flows using Genesys Cloud Architect
• Design and implement solutions using Genesys Cloud and Genesys Engage (on-premise)
• Build and support integrations using Genesys Cloud APIs, Da...