Job Description
Work as a Genesys & Salesforce Migration Consultant at Teqfocus to support crucial contact center transitions. Apply your hands-on expertise to enhance cloud implementations effectively.
Teqfocus is in search of a consultant experienced in Genesys Cloud and Salesforce for a significant strategic migration project. This role will involve moving from Open CTI to CX Cloud, focusing on seamless integration for client operations. Your contributions will drive efficiency and best practices within enterprise environments.
Key Responsibilities:
• Lead the transition from Open CTI to CX Cloud
• Customize Genesys Cloud solutions integrated with Salesforce
• Collaborate with stakeholders to define migration plans
• Troubleshoot integration and telephony challenges
• Document systems and support implementations post-deployment
Requirements:
• Proven experience with Genesys Cloud integrations
• Strong Salesforce Service Cloud expertise
• Familiarity with CX Cloud mi...
Teqfocus is in search of a consultant experienced in Genesys Cloud and Salesforce for a significant strategic migration project. This role will involve moving from Open CTI to CX Cloud, focusing on seamless integration for client operations. Your contributions will drive efficiency and best practices within enterprise environments.
Key Responsibilities:
• Lead the transition from Open CTI to CX Cloud
• Customize Genesys Cloud solutions integrated with Salesforce
• Collaborate with stakeholders to define migration plans
• Troubleshoot integration and telephony challenges
• Document systems and support implementations post-deployment
Requirements:
• Proven experience with Genesys Cloud integrations
• Strong Salesforce Service Cloud expertise
• Familiarity with CX Cloud mi...
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