Job Description
Bitget is looking for a dedicated customer service representative to assist global customers with enquiries and complaints through various channels. The role involves maintaining up-to-date knowledge about the company's products and services while escalating unresolved issues appropriately.
The ideal candidate has at least 1 year of experience in a customer service role within the fintech sector, is fluent in Mandarin and English, and displays strong communication and problem-solving skills.
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