full-time Posted June 27, 2026
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Job Description

Job Description

Key Responsibilities

Drive Global CX Partner Revenue Growth

  • Own global channel sales performance for Freshworks' Customer Experience business.

  • Deliver partner-sourced, partner-influenced, and co-sell revenue targets across regions.

  • Develop and execute annual and multi-year channel growth plans aligned with business objectives.

  • Drive increased channel contribution to pipeline, bookings, and enterprise customer acquisition.

  • Establish predictable partner-generated revenue streams and scalable growth motions.

Build & Scale the CX Partner Ecosystem

  • Develop and expand a high-performing network of channel partners including:

    • Regional System Integrators (RSIs)

    • Value-Added Resellers (VARs)

    • Managed Service Providers (MSPs)

    • Strategic consulting and ...

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