Job Description
Job Overview
Paymentology in Mexico City is seeking a Customer Support Engineer to maintain platform stability and enhance customer experiences.
Responsibilities
- Operational support to maintain platform stability.
- Troubleshoot customer issues and incidents.
- Improve support processes through automation.
Qualifications
- Strong analytical skills.
- Experience in technical support.
- Proficiency in SQL and PostgreSQL.
- Bachelor’s degree in a relevant field (preferred).
Paymentology values diversity and inclusion and adheres to equal opportunity employment standards.
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