Job Description
Hello there! We’re VOIS (also known as Vodafone Intelligent Solutions) and we’re looking for a
Global IoT Service Expert - German Speaking
Your role in a nutshell:
In this role, you will lead the IoT service relationship for Vodafone’s largest IoT accounts, with the goal of enhancing overall customer satisfaction and loyalty. Acting as a trusted advisor, you will represent the customers’ interests within Vodafone and manage the entire in-life IoT service experience. Your responsibilities will also include providing a governance layer over IoT Operations, including incident, change, and problem management.
You’ll be part of the Internet of Things Team—a technically skilled group of experts with strong communication abilities—who deliver dedicated in-life consultancy to Vodafone’s most important premium customers around the world.
What you'll do:
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