Global It Support Engineer

Nutanix is looking for an Global IT Support Engineer to be part of the Corporate IT team.You will work in an exciting and extremely fast/paced environment.You should have strong written and verbal communication, solid hardware/software troubleshooting skills for common desktop/laptop issues, IT infrastructure, and a customer-focused mentality.Our overall goal is to provide a world-class customer support experience that is hyper-focused on efficiency.About the TeamThe Corporate IT org was established in ****, and it has been an integral part of enabling Nutanix systems to execute on an everyday level.You will be working in a large team with many senior professionals, balancing work-from-home and in-office.The team is part of the Global IT org, supporting Nutanix IT processes across the whole globe, and cooperating with people based on any continent.Your RoleFront-line support for Tier 1 and 2 requests.Ticket triage and acts as a single point of contact for customers on escalations to...