Job Description

About the job
We are looking for a detail-oriented professional to manage key customer accounts and oversee the order lifecycle, ensuring accurate delivery and excellent service. The role combines customer support, order coordination, and accounts receivable, while working closely with cross-functional teams to resolve issues and improve performance.
Key responsibilities
Customer & Account Management
Build and maintain strong relationships with specialty, strategic & top accounts
Act as the main point of contact for order and delivery status
Handle customer inquiries, issues, returns, and claims through resolution
Order & Delivery Management
Monitor and manage the full order lifecycle from placement to delivery
Ensure order accuracy, fulfillment, and on-time shipping
Coordinate with logistics, sales, and planning teams to resolve supply challenges
Ensure compliance with customer-speci...
            

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Global Order Operations Analyst with Italian (w/m/d) (10 months FTC)

Job Description

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