Job Description
Take charge of customer onboarding as a Golf Implementation Consultant for Lightspeed. This role involves travel and provides both remote and in-person technical support for a seamless customer experience.
As a key player in the onboarding process, you will manage customer implementations, ensuring timely completion and consistent communication. You'll act as a technical liaison, collaborating with customers and internal teams to deliver exceptional service and resolve any issues. A genuine interest in technology and strong knowledge of the Golf Industry are essential.
Key Responsibilities:
• Act as the technical main point of contact for customers
• Provide in-person and remote implementation support
• Manage customer onboarding and training schedules
• Update records in CRM for project timelines
• Collaborate with resources for hardware and software integrations
Requirements:
• 3+ years in customer service, technical support
• Strong understanding of the...
As a key player in the onboarding process, you will manage customer implementations, ensuring timely completion and consistent communication. You'll act as a technical liaison, collaborating with customers and internal teams to deliver exceptional service and resolve any issues. A genuine interest in technology and strong knowledge of the Golf Industry are essential.
Key Responsibilities:
• Act as the technical main point of contact for customers
• Provide in-person and remote implementation support
• Manage customer onboarding and training schedules
• Update records in CRM for project timelines
• Collaborate with resources for hardware and software integrations
Requirements:
• 3+ years in customer service, technical support
• Strong understanding of the...
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