Job Description
Radiometer is seeking a Customer Support Analyst to provide high‑quality support services in Woking, UK. This office-based role involves responding to customer queries, performing troubleshooting, and escalating complex cases as necessary.
You will work in a rotating shift model, learning ITIL-based processes and collaborating with internal teams to ensure customer satisfaction. The ideal candidate should have a degree in a relevant field and be proactive with strong problem-solving skills.
Preferred experience includes domain expertise in life sciences and familiarity with tools like Salesforce and Jira.
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