GSC: ServiceNOW Business Analyst

Job Advert Details Some careers shine brighter than others.If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.Your career opportunityServiceNow is a strategic SaaS platform for HSBC with major implementations live for the HR and IT infrastructure delivery departments. The Global Procurement Team have implemented ServiceNow for Procurement Operations and as a purchasing channel using ShoppingHub. As the ServiceNow business analyst, reporting to the Product Owner, you will be responsible managing new requirements coming into the Procurement ServiceNow Product team and managing these throughout the software development lifecycle. What you’ll do

Partner with global process owners and stakeholders to capture, document, and validate business r...