Job Description
SERVICENOW PTE. LTD. is looking for an experienced professional to lead and transform business capabilities and processes within Customer Success Group (CSG). Candidates should have a deep knowledge of Sales, Channel, Professional Services, and Customer Success operations along with a strong background in integrating AI into those processes. The role involves building a capability roadmap, collaborating with stakeholders, and the ability to analyze performance metrics effectively. A minimum of 10 years in relevant fields is required.
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