Guest Experience and Reservations Coordinator

Are you looking for the next step in your career

Your day to day as Guest Experience and Reservations Coordinator

The Guest Experience & Reservations Co-ordinator is responsible for the end-to-end management of all bookings across the business, including rooms, restaurant reservations and events, ensuring maximum occupancy, optimal yield, and a seamless guest journey from enquiry through to arrival. You will also be involved in booking the guests in on arrival

Who are we looking for?

• Experience in reservations, front office or hospitality administration
• Strong organisational and time management skills
• Commercial awareness and understanding of revenue drivers
• Experience with booking systems (e.g. Rezlynx, Zonal)
• Strong communication and customer service skills
• Experience in reservations, reception or working in a conference and events sales office is essential

In re...