Guest Experience Expert

Additional Information Job Number Job CategoryRooms & Guest Services Operations LocationLebuh IRC IOI Resort City, 62502 Putrajaya, Selangor, Putrajaya, Malaysia, Malaysia, VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, ther...