Guest Service Agent

Mantra Observatory is located in the Northern NSW coastal town of Port Macquarie, approximately a four hour drive north of Sydney. The property offers its guests a selection of hotel rooms, self-contained one, two and three bedroom apartments, and a three-bedroom penthouse. On your days off, why not enjoy Port Macquarie’s beautiful beaches, scenic hiking trails, peaceful rivers, or walk down into the town centre for shopping and entertainment.

Purpose

As a Guest Service Agent, you will play a pivotal role as the friendly face and warm welcome that sets the tone for our guests' entire stay. Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of delivering exceptional hospitality and creating memorable experiences for our valued guests.

Primary Responsibilities