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Guest Service Associate

📍 Accor • Vile Parle, Maharashtra, India • Posted May 27, 2026

Full-Time Posted May 27, 2026
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Job Description


Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.


Job Description

Primary Responsibilities

  • Responsible for daily administration, meeting and greeting, dealing with guest's queries and complaints, and booking rooms visitors
  • Maintain high standards of customer services at the Reception desk so that customer's expectations are consistently exceeded.
  • Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.

    • Operational Management

  • To maintain Front Office log book and shift reports.
  • Respond to inquiries and resolve problems in an effective manner.<...

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