Job Description

Title
Guest Services
 Reports To
Slot Supervisor
 Summary: 
The Customer Service Agent is required to have a pleasant, polite, energetic and helpful presence while providing front line service to our casino customers. Individuals who succeed in our Customer Service position are organized, quick, and have the ability to multitask.
Core Competencies
Customer Service
Teamwork and Cooperation
Interpersonal Awareness
Communication 
 Job Duties: 
Greeting guests as they arrive at the Coat Check
General coat check duties
Making announcements over the intercom
Interacting with guests and responding graciously to inquiries regarding services and features of the casino
Assisting marketing when required by making gift baskets, promotional items, laminating and cutting
Responsible for selling Casino merchandise and other items
Provid...
            

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