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Hardware Support Engineer

📍 Central Parking • Bengaluru, Karnataka, India • Posted June 12, 2026

Full-time Posted June 12, 2026
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Job Description

About the job

Job Responsibilities:

  • Monitor critical applications and infrastructure such as Kibana, Firebase Crashlytics, APM tools, CloudWatch, etc., and proactively identify anomalies or service degradation.

  • Manage end-to-end incident lifecycle: log, track, and resolve tickets, and provide RCA (Root Cause Analysis) and summary reports to stakeholders.

  • Diagnose and troubleshoot software, hardware, networking, and system-level issues.

  • Handle on-ground incidents and coordinate with field engineers for device installation, calibration, and replacement.

  • Work with IoT hardware and embedded systems including ANPR cameras, sensors, and edge controllers.

  • Configure, validate, and monitor device health, firmware, and connectivity.

  • Troubleshoot API-based integrations between edge devices, backend systems, and third-party platforms.

  • Ensure proper event flow sequencing and ide...

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