Job Description
Responsibilities
- Manage and oversee daily kitchen and outlet operations
- Ensure the outlet meets sales targets and profitability goals
- Conduct daily roll call before operations to brief and motivate staff
- Plan duty rosters and manpower deployment
- Lead kitchen operations, including food preparation and presentation
- Work with management on menu planning and cost control
- Monitor food quality, portion control, and consistency
- Manage inventory, stock ordering, and wastage control
- Ensure compliance with food hygiene, health, and safety regulations
- Train, supervise, and motivate kitchen and service staff
- Handle customer feedback and resolve complaints professionally
- Ensure staff comply with company uniform and grooming standards
- Coordinate with HR, Finance, and Operations on administrative matters (e.g. payroll, reporting, stock records)
- Manage emer...
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