Head of Admissions and Parent Experience

Job purpose to manage a team to ensure we maximise enrolments and minimise leavers while ensuring that all aspects of the customer journey from visiting the school to the documentation provided and received are of the highest quality.

Key Qualities and Skills

• Ability to sell our school to families who have expressed an interest
• Warm, personable, approachable, professional, calm and knowledgeable
• Professional dealings with children, staff and families
• Prioritisation of workload
• IT literacy and efficient administration
• High standard of written and verbal English

Key Duties and Responsibilities – Admissions

• Advise prospective parents & stakeholders on our value proposition (profile, program fee structure and all services provided) across communication channels.
• Implement the school’s admissions process including lead generation, family journey, customer service...