Head of Customer Experience & Community

A leading management consulting firm in Kuala Lumpur seeks an experienced leader to oversee customer service and reputation management. The role requires 6-10 years in Customer Service with a focus on managing teams and driving client experience strategy. Candidates should have strong analytical skills and the ability to operate in high-pressure trading environments. This position is critical for maintaining customer satisfaction and improving online reputation metrics.
#J-18808-Ljbffr