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Subregional Head of Customer Success

📍 DIGITAL REALTY • Belgium, Belgium, Belgium • Posted June 05, 2026

Full time Posted June 05, 2026
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Job Description

Your role

  • Supports Head of Customer Success - EMEA in relation to the overall performance of the Customer Success function.
  • Leads Regional / Sub Regional Customer Success teams aligned to the Global Operating Model to achieve Business Unit and corporate goals and objectives.
  • Accountable for developing and maintaining Regional / Sub Regional Customer Success relationships with all internal cross functional teams to ensure scope and policies of the Customer Success function are clear and adhered to. 
  • Responsible for implementation of Global Customer Success defined responsibilities and processes including Customer Health, Customer Lifecycle, and Customer Onboarding within the Region / Sub Region.
  • Accountable for attainment of appropriate key performance indicators to measure the success of the overall Customer Success function within the Region / Sub Region across in scope customers. 
  • Accountable for overall post sales cust...

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