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Head of IT Enterprise Service Engineering

📍 Ricoh • London, England, United Kingdom • Posted June 15, 2026

Permanent Posted June 15, 2026
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Job Description

What you will be doing

  • Define the vision, operating model, and roadmap for the IT Service Engineering function aligned with the company’s transformation goals.

  • Build and lead cross-functional teams responsible for each core capability area.

  • Establish best-in-class, standardised, automated, and auditable release management strategy and practices across applications and platforms.

  • Partner with Engineering teams, PM/PMO, Cybersecurity, I&O, System Integrators and Business stakeholders to enable fast and safe IT delivery at scale.

  • Build centralized capabilities for test coordination, test data management and complex data migrations to support modern digital-native and legacy platforms.

  • Ensure testing and data migration strategies are aligned to Agile and CI/CD delivery pipelines and promote automation

  • Design and operationalize service transition frameworks that ensure services are production-re...

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