Head of MPO Lifecycle, Retention & Growth

Globe Telecom is seeking a Head of Base Management for MPO to drive customer lifecycle management and retention strategies. The role focuses on enhancing customer experience through lifecycle engagement programs, risk analysis, and collaboration with Care, CX, and Loyalty teams. Candidates should have at least 5 years in base management or CRM, strong retention economics knowledge, and proven leadership experience. Join Globe Telecom in Taguig, Philippines, to make an impact in our customer service and satisfaction.
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