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Head of Reception

📍 M&C Saatchi • London, England, United Kingdom • Posted June 23, 2026

Full-time Posted June 23, 2026
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Job Description

The Head Receptionist will provide, develop, and support a proactive and efficient front-of-house service across the M+C Saatchi Group. This is a pivotal role, sitting at the heart of our people! Focused on the client and visitor experience, while ensuring everything runs smoothly behind the scenes.

Reception is proudly considered the “northern star” of the building, there’s not a face they don’t know or a question they can’t answer. The role is fast-paced, people-heavy, and packed with variety. You’ll work closely with the UK Workplace Operations Manager and senior stakeholders to support the wider business, while leading a team to deliver consistently excellent service.

What you'll do:

  • Lead by example—oversee all front-of-house activity and ensure reception runs to a consistently high standard.

  • Manage and develop the reception team, including performance, recruitment, training, and rostering.

  • Champion a best-in-class guest experien...

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