Head Receptionist

We are currently recruiting for a Head Receptionist to join our team at The Royal College of Pathologists in London. This is an exciting opportunity for a professional and personable individual to take ownership of the front‑of‑house function, ensuring a warm and efficient reception service.

Salary: £37,800 per annum + overtime

Shift Pattern: Mainly Monday‑Friday but occasional weekends according to business needs

Key Responsibilities – Head Receptionist

• Oversee the day‑to‑day running of the reception area, ensuring a professional, welcoming, and efficient front‑of‑house service
• Line manage and support one Receptionist, providing guidance, training, and performance oversight
• Ensure smooth operation of the E‑reception system and manage all incoming calls via the Yealink phone system
• Coordinate reception cover to support the College’s opening hours (8:00 am – 6:00 pm), with flexibility to accommod...