Job Description
cxperts is seeking a Collections Lead in Iloilo City, Philippines. This role involves coordinating daily tasks, improving processes, and implementing strategies to meet performance objectives. The ideal candidate has a high school diploma, at least 2 years of collections experience, and 1 year in a lead role. Strong leadership and communication skills are essential. Responsibilities also include coaching team members, handling escalated calls, and ensuring compliance with company policies.
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