Job Description

Overview Love solving complex IT issues and keeping systems running smoothly? We’re hiring a Help Desk Support Specialist for a leading Managed Service Provider (MSP) supporting organizations across the GTA. 
You’ll be the go‑to expert tackling network, cloud, and infrastructure challenges across diverse client environments, keeping systems stable, secure, and running flawlessly. 
Who You Are You’re an experienced IT professional who enjoys switching between clients and technologies. You stay calm under pressure, explain solutions clearly, and take pride in resolving issues fast and keeping clients happy. You’re proactive, resourceful, and always looking for ways to improve systems – not just fix them. 
Work Type Location: Toronto, ON (Fully Onsite – 5 days a week in office) 
Monday to Friday, 9 AM – 5 PM, with after‑hours and on‑call support on rotation 
Vacancy Type: This role reflects an existing vacanc...
            

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